Our Patient Group  has recently been re-established.
The current and upcoming changes to the NHS provide ample opportunity for patient involvement which can help to shape the services you receive from us and the NHS.

The Group has discussed many of the NHS issues that have recently occupied the media.

The Group has recently suggested improved access to GPs using more telephone consultation and advice sessions. This is now up and running with many patients telling us how helpful they find it.

The Group has also suggested a 'Catch-a-Comment' where we ask patients in the waiting room at Park Farm to complete a brief comment card, letting us know how they think we are doing.

We are currently working on a patient survey which will ask a sample of patients what they think of our services and what are the areas that we should improve.

If you are interested in learning more or in joining our Group, please contact our Practice Business Manager, Mr Laurence Bernthal.

If you can't get to the meetings but would still like to have some input please e mail me at:- laurence.bernthal@nhs.net

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